Privacy Policy

1. Introduction

This Privacy Policy explains how Primeroot Labs LLC ("we," "us," or "the Company") collects, uses, stores, and protects information when you use our mobile applications (the "Application").

By downloading, accessing, or using the Application, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information Collected Automatically

We may collect: IP address, device type/model/OS, app version, usage data (screens visited, features used, session duration), crash logs and diagnostics.

We do not collect precise real-time GPS location data.

2.2 Information You Provide Voluntarily

We may collect information you provide, such as your email address and the content of support requests or feedback.

3. How We Use Information

We use information to operate and maintain the Application, improve features and performance, troubleshoot issues, respond to support requests, communicate important updates, and comply with legal obligations.

We do not sell personal information.

4. In-App Purchases & Subscriptions

Some applications may offer optional in-app purchases or subscription services. Payments are processed by the Apple App Store or Google Play Store.

Primeroot Labs LLC does not collect or store payment card information. Billing and transactions are handled by the platform provider under their own policies.

5. Third-Party Services

Our applications may use third-party services (for example, advertising or analytics such as Google AdMob). These providers may collect information under their own privacy policies.

6. Data Sharing and Disclosure

We may share information when required by law, to protect rights/safety, with service providers under confidentiality obligations, or in aggregated/anonymized form. We do not sell personal data.

7. Data Retention

We retain information only as needed for the purposes above or as required by law. You may request deletion by contacting contact@primerootlabs.com.

8. Children's Privacy

Our applications are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information, contact support@primerootlabs.com.

9. Data Security

We use reasonable safeguards to protect information, but no method is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect changes.

11. Contact